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https://bluekona.ai

Elevate your social media presence with AI-powered insights and analytics.

© 2025 BluekonaAI. All rights reserved.

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  • Connecting Social Media Platforms
    • Connecting Facebook Pages
    • Connecting Instagram
    • Connecting YouTube
    • Connecting X (Twitter)
    • Connecting Threads
    • Connecting TikTok
    • Connecting LinkedIn
    • Managing Your Social Media Connections
  • Getting Started with bluekona.ai
    • Creating Your bluekona.ai Account
    • Dashboard Overview
  • Social Media Audits
    • Running Your First Audit
    • Single Platform Audits
    • Cross-Platform Audits
    • Understanding Audit Results
  • bluekona.ai Features
    • AI-Powered Analysis
    • Analytics Metrics Explained
    • Managing Your Audit Schedule
  • Troubleshooting & Support
    • Troubleshooting Common Issues
    • Understanding Token Expiration

Analytics Metrics Explained

Comprehensive guide to understanding every metric tracked by bluekona.ai across all social media platforms.

bluekona.ai tracks dozens of metrics across different social media platforms. This guide explains what each metric means, why it matters, and how to interpret it for your strategy.

Universal Metrics (All Platforms)

These metrics appear across all platforms bluekona.ai analyzes:

Engagement Rate

Definition: (Total Engagements ÷ Total Reach) × 100

What it measures: The percentage of people who interacted with your content after seeing it.

Why it matters:

  • Shows how compelling your content is
  • Indicates audience interest and relevance
  • Affects algorithmic distribution
  • More important than absolute numbers

Good benchmarks:

  • Instagram: 1-5% (higher for smaller accounts)
  • Facebook: 0.5-1%
  • TikTok: 5-9%
  • YouTube: 2-3%
  • LinkedIn: 2-5%
  • X (Twitter): 0.5-1%

How to improve:

  • Create more relevant, valuable content
  • Post when audience is most active
  • Use compelling visuals and hooks
  • Encourage interaction with CTAs

Total Engagements

Definition: Sum of all interactions (likes, comments, shares, saves, etc.)

What it measures: Raw interaction volume across all your content.

Why it matters:

  • Shows overall content resonance
  • Indicates community activity level
  • Helps track growth in absolute terms

Platform-specific engagements:

  • Facebook: Reactions, comments, shares, link clicks
  • Instagram: Likes, comments, saves, shares, profile visits
  • YouTube: Likes, comments, shares, subscribers from video
  • X: Likes, retweets, replies, bookmarks, link clicks
  • TikTok: Likes, comments, shares, saves
  • LinkedIn: Reactions, comments, shares, clicks
  • Threads: Likes, replies, reposts, quotes

Reach

Definition: Number of unique users who saw your content

What it measures: How many individual people were exposed to your posts.

Why it matters:

  • Indicates content distribution success
  • Shows audience growth potential
  • Helps evaluate algorithm performance
  • Key for awareness goals

Types of reach:

  • Organic reach: Natural distribution to followers
  • Viral reach: Distribution beyond followers
  • Algorithmic reach: Platform recommendations (FYP, Explore, etc.)

How to improve:

  • Post consistently
  • Optimize for platform algorithms
  • Create shareable content
  • Use relevant hashtags/keywords
  • Post during active hours

Impressions

Definition: Total number of times your content was displayed

What it measures: How often your content appeared on screens.

Why it matters:

  • Shows content visibility
  • One person can have multiple impressions
  • Helps calculate engagement and reach rates

Relationship: Impressions ≥ Reach (always)

Impressions / Reach ratio insights:

  • 1-2x: Content seen once, low replay/revisit
  • 2-5x: Good distribution, some repeat views
  • 5+x: Content with high replay value or algorithm favor

Follower/Subscriber Growth

Definition: Net change in followers/subscribers during audit period

What it measures: How your audience is growing or shrinking.

Why it matters:

  • Indicates long-term account health
  • Shows content's ability to attract new audiences
  • Reflects brand appeal

Growth rate calculation: (New Followers ÷ Total Followers) × 100

Healthy growth rates (monthly):

  • Small accounts (<10K): 5-15%
  • Medium accounts (10K-100K): 2-8%
  • Large accounts (100K+): 1-5%

Facebook-Specific Metrics

Page Views

Definition: Number of times your Facebook Page was visited

What it measures: Interest in your brand beyond individual posts.

Why it matters: Shows brand discovery and research behavior.

Page Actions

Definition: Actions taken on your Page (website clicks, "Get Directions", contact info)

What it measures: Conversion-oriented behaviors.

Why it matters: Indicates commercial intent and business value.

Reactions

Definition: Specific reaction types (Like, Love, Haha, Wow, Sad, Angry)

What it measures: Emotional response to content.

Why it matters:

  • More valuable than generic "likes"
  • Shows content emotion resonance
  • Love > Like for algorithm favor

Post Reach

Definition: Unique people who saw the post

Types:

  • Organic: Followers and their friends (shares)
  • Paid: From advertisements
  • Viral: Shares beyond direct network

Link Clicks

Definition: Clicks on links in your posts

What it measures: Traffic driven to external content.

Why it matters: Shows ability to drive desired actions.

Instagram-Specific Metrics

Saves

Definition: Number of times users saved your post

What it measures: High-value engagement indicating reference-worthy content.

Why it matters:

  • Highly valued by Instagram's algorithm
  • Shows content utility and value
  • Indicates users want to revisit
  • Often correlates with educational content

Profile Visits from Post

Definition: Users who clicked your profile after seeing a post

What it measures: Content's ability to drive brand discovery.

Why it matters: Shows potential for follower growth.

Accounts Reached

Definition: Unique accounts that saw your content

Different from impressions: One account = one reach, regardless of how many times they saw it.

Reel Plays

Definition: Number of times your Reel started playing

What it measures: Initial content consumption.

Why it matters: Shows distribution effectiveness.

Reel Completion Rate

Definition: Percentage of Reel viewers who watched to the end

What it measures: Content quality and retention.

Why it matters:

  • Critical for Reels algorithm
  • Shows content engagement quality
  • Indicates hook and pacing effectiveness

Good benchmarks:

  • 50%+: Excellent
  • 30-50%: Good
  • <30%: Needs improvement

Story Views

Definition: Number of times your Story was viewed

What it measures: Story consumption and interest.

Why it matters: Shows engaged follower percentage.

Story Exits

Definition: Times users swiped away from your Story

What it measures: Story engagement quality.

Why it matters: High exits indicate content not compelling.

YouTube-Specific Metrics

Watch Time

Definition: Total minutes spent watching your content

What it measures: Aggregate content consumption.

Why it matters:

  • #1 most important YouTube metric
  • Directly affects algorithm recommendations
  • Shows content value and quality

Average View Duration

Definition: Average time viewers spent watching your video

What it measures: Individual video retention.

Why it matters:

  • Indicates content engagement
  • Affects search and recommendation rankings
  • Shows if content matches expectations

Target: 50%+ of total video length is excellent

Click-Through Rate (CTR)

Definition: (Clicks ÷ Impressions) × 100

What it measures: Thumbnail and title effectiveness.

Why it matters:

  • Critical for video discovery
  • Shows appeal before viewing
  • Affects recommendation algorithm

Good benchmarks:

  • 2-5%: Average
  • 5-10%: Good
  • 10%+: Excellent

Audience Retention

Definition: Graph showing viewership dropoff throughout video

What it measures: Where viewers lose interest and leave.

Why it matters:

  • Identifies weak points in content
  • Shows hook effectiveness
  • Helps optimize video structure

Key points to analyze:

  • First 30 seconds (hook)
  • Major drop-off points
  • Sections with rewatches (peaks)
  • End screen effectiveness

Traffic Sources

Where viewers come from:

  • Browse features: Homepage, subscriptions feed
  • YouTube search: SEO effectiveness
  • Suggested videos: Algorithm recommendations
  • External: Social media, websites, embeds
  • Direct: URL shares, saved links

Why it matters: Shows discovery and distribution methods.

Subscriber Conversions

Definition: Subscribers gained from a specific video

What it measures: Content's ability to attract subscribers.

Why it matters: Shows channel-building effectiveness.

X (Twitter) Specific Metrics

Impressions

Definition: Times your tweet was shown

What it measures: Tweet distribution and visibility.

Why it matters: Foundation metric for reach.

Engagements

Includes:

  • Likes
  • Retweets
  • Replies
  • Link clicks
  • Profile clicks
  • Hashtag clicks
  • Detail expands (clicking to see full tweet)

Detail Expands

Definition: Users clicking to see full tweet

What it measures: Interest beyond initial view.

Why it matters: Shows compelling opening hook.

Profile Clicks from Tweet

Definition: Users viewing your profile from a tweet

What it measures: Tweet's ability to drive profile discovery.

Why it matters: Potential for follower growth.

URL Clicks

Definition: Clicks on links in tweets

What it measures: Success at driving external traffic.

Why it matters: Key for content promotion and lead generation.

Media Views

Definition: Views of images or videos in tweets

What it measures: Media consumption rate.

Why it matters: Shows visual content effectiveness.

TikTok-Specific Metrics

Video Views

Definition: Number of times your video was viewed

What it measures: Initial content consumption.

Why it matters: Primary reach metric.

Completion Rate

Definition: Percentage who watched entire video

What it measures: Content retention quality.

Why it matters:

  • Most important TikTok metric
  • Directly affects FYP distribution
  • Shows content quality

Target: 60%+ is excellent

Average Watch Time

Definition: Average duration viewers watched

What it measures: Engagement before dropping off.

Why it matters: Affects algorithm recommendations.

Traffic Source Territory

Where views came from:

  • For You Page (FYP): Algorithm recommendations (most valuable)
  • Following: Follower feeds
  • Profile: From your profile page
  • Search: TikTok search results
  • Hashtag: Hashtag pages

Why it matters: FYP views indicate viral potential.

Shares

Definition: Times users shared your video

What it measures: Content shareability.

Why it matters:

  • High-value engagement
  • Extends reach beyond platform
  • Shows content resonance

Total Time Watched

Definition: Cumulative watch time across all views

What it measures: Overall content consumption.

Why it matters: Shows content value and algorithm favor.

LinkedIn-Specific Metrics

Social Actions

Definition: All professional interactions combined

What it measures: Overall engagement in professional context.

Includes:

  • Reactions (Like, Celebrate, Love, Insightful, Curious)
  • Comments
  • Shares
  • Clicks

Click-Through Rate (CTR)

Definition: Percentage of viewers who clicked on your content

What it measures: Content's ability to drive action.

Why it matters: Key for lead generation and traffic.

Follower Demographics

Insights provided:

  • Job functions (Marketing, Sales, Engineering, etc.)
  • Seniority levels (Entry, Manager, Director, VP, C-Level)
  • Industries
  • Company sizes
  • Geographic locations

Why it matters: Helps target professional audiences.

Unique Visitors

Definition: Individual professionals who viewed your Page

What it measures: Page-level visibility.

Why it matters: Shows brand awareness among professionals.

Threads-Specific Metrics

Replies

Definition: Comments on your thread posts

What it measures: Conversation depth and engagement.

Why it matters: Threads emphasizes conversation quality.

Reposts

Definition: Users sharing your thread (like retweets)

What it measures: Content shareability.

Why it matters: Extends reach and shows value.

Quotes

Definition: Reposts with added commentary

What it measures: Content inspiring additional thoughts.

Why it matters:

  • Higher value than simple reposts
  • Shows thought-provoking content
  • Drives deeper engagement

Views

Definition: Times your thread was viewed

What it measures: Distribution and reach.

Why it matters: Foundation for all other engagement.

Understanding Metric Relationships

Engagement Funnel

  1. Impressions (widest) → Content displayed
  2. Reach → Unique viewers
  3. Engagements → Interactions
  4. Actions (narrowest) → Desired outcomes (follows, clicks, conversions)

Optimize each stage:

  • Impressions: Posting consistency, timing
  • Reach: Algorithm-favored content, hashtags
  • Engagements: Compelling content, CTAs
  • Actions: Clear value propositions

Quality vs. Quantity

Quantity metrics:

  • Followers, likes, views
  • Easy to track
  • Can be misleading

Quality metrics:

  • Engagement rate
  • Saves, shares
  • Comment depth
  • Conversion actions

Focus on quality: 1,000 engaged followers > 10,000 passive followers

Interpreting Metrics Together

Don't Look at Metrics in Isolation

Example 1: High Views, Low Engagement

  • Content reaching people but not resonating
  • Possible mismatch between title/thumbnail and content
  • Weak hooks or content quality issues

Example 2: Low Reach, High Engagement

  • Content resonates with current audience
  • Distribution/algorithm issue
  • Opportunity to amplify successful content

Example 3: High Engagement, No Growth

  • Existing audience loves content
  • Not reaching new people
  • Need discovery/awareness strategies

Setting Realistic Benchmarks

Don't Compare to Everyone

  • Compare to YOUR previous performance
  • Consider account size (larger = lower engagement % typically)
  • Factor in industry (B2B vs. B2C very different)
  • Consider content type (educational vs. entertaining)

Track Your Baselines

First audit = your baseline. Track improvement from there:

  • Week over week
  • Month over month
  • Quarter over quarter

Celebrate Improvements

A 10% improvement in engagement rate is significant, even if you're "only" at 2%.

Next Steps

Now that you understand the metrics:

  • Run an audit to see your metrics
  • Learn about AI analysis of these metrics
  • Understand your results in context
  • Manage your connections

Remember: Metrics tell you WHAT happened. bluekona.ai's AI tells you WHY and WHAT TO DO NEXT.

Need help understanding your specific metrics? Contact support or visit our troubleshooting guide.

  1. Universal Metrics (All Platforms)
    1. Engagement Rate
    2. Total Engagements
    3. Reach
    4. Impressions
    5. Follower/Subscriber Growth
    6. Facebook-Specific Metrics
    7. Instagram-Specific Metrics
    8. YouTube-Specific Metrics
    9. X (Twitter) Specific Metrics
    10. TikTok-Specific Metrics
    11. LinkedIn-Specific Metrics
    12. Threads-Specific Metrics
    13. Understanding Metric Relationships
    14. Interpreting Metrics Together
    15. Setting Realistic Benchmarks
    16. Next Steps